Empathic Listening
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  • Types of Empathy
  • Empathic Listening Rationale
  • 5 levels of listening
  • Frame of reference
  • Barriers in Communication
  • EQUIP- Empathetic listening
  • Thinking Errors
  • Description of Problems
  • Stages of Moral Judgement
  • Lessons
  • Paraphrasing Skills
  • Reframing Closed Questions
  • References

Open-ended Questions

Open-ended Questions: asking open ended questions encourages a person to give a full meaningful explanation using their own knowledge and words. They are helpful because they invite the person to give a longer response, revealing more information

Why Use? The purpose of asking an open-ended question is to get the person to speak in more detail so that you can gather more information with the goal being to gain a better understanding of that person.

Types of Open-ended questions:

Information gathering: used to get more information/details about something

Examples:  
  • “ Tell me more about how you are doing outside at recess”
  • “ How did you react when you heard that Jenny told Sarah about…”

Clarifying: Used to clarify generalizations or confusing statements

Examples:
  • “ Help me understand what you meant when you talk about feeling like things aren’t fair”
  • “ Can you describe what you mean when you say you feel like no one understands you?”

Probing: used to get specific details, or to dig deeper into something

Examples:
  • “ When did you start feeling like you weren’t a good friend?”
  • “ What happened next?”

 **Combining the use of open-ended questions with paraphrasing and empathic responses can provide a teacher with the skills to become an effective active listener**

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