REFERENCES
Websites:
Skills you Need Website: Decent write up about listening skills
http://www.skillsyouneed.com/ips/listening-skills.html
Mind Tools Website: Some information about Active Listening Skills
http://www.mindtools.com/CommSkll/ActiveListening.htm
Beyond Intractability: Benefits, how-to’s, tips, and guidelines on Empathic Listening
http://www.mindtools.com/CommSkll/ActiveListening.htm
Books:
Counselling Skills: An Introduction and Overview, Author: CTRI: Crisis and Trauma Institute Inc.
The Zen of Listening: Mindful Communication in the Age of Distraction. Author “ Rebecca Z. Shafir
Are you Really Listening?: Keys to successful Communication. Authors: Paul J. Donoghue and Mary E. Siegal
The Wisdom of Listening. Multiple authors edited by: Mark Brady.
Mani, P. (2014). Counselling Skills. Personal Collection of Priya Mani, University of Manitoba, Winnipeg, Manitoba.
Ivey, A. E., Ivey, M. B., & Zalaquett, C. P. (2014). Intentional interviewing and counseling: Facilitating client development in a multicultural society (8th ed.). Belmont, CA: Brooks/Cole.
The Equip Implementation Guide (2001) GIBBS, John C., POTTER, Granville Bud, GOLDSTEIN, Arnold P. p. 61
Articles:
Compassionate Listening: An Exploratory Sourcebook about Conflict Transformation. Authors: Gene Knudsen Hoffman, Cynthia Monroe, Leah Green. Accessed at: http://newconversations.net/pdf/compassionate_listening.pdf
Skills you Need Website: Decent write up about listening skills
http://www.skillsyouneed.com/ips/listening-skills.html
Mind Tools Website: Some information about Active Listening Skills
http://www.mindtools.com/CommSkll/ActiveListening.htm
Beyond Intractability: Benefits, how-to’s, tips, and guidelines on Empathic Listening
http://www.mindtools.com/CommSkll/ActiveListening.htm
Books:
Counselling Skills: An Introduction and Overview, Author: CTRI: Crisis and Trauma Institute Inc.
The Zen of Listening: Mindful Communication in the Age of Distraction. Author “ Rebecca Z. Shafir
Are you Really Listening?: Keys to successful Communication. Authors: Paul J. Donoghue and Mary E. Siegal
The Wisdom of Listening. Multiple authors edited by: Mark Brady.
Mani, P. (2014). Counselling Skills. Personal Collection of Priya Mani, University of Manitoba, Winnipeg, Manitoba.
Ivey, A. E., Ivey, M. B., & Zalaquett, C. P. (2014). Intentional interviewing and counseling: Facilitating client development in a multicultural society (8th ed.). Belmont, CA: Brooks/Cole.
The Equip Implementation Guide (2001) GIBBS, John C., POTTER, Granville Bud, GOLDSTEIN, Arnold P. p. 61
Articles:
Compassionate Listening: An Exploratory Sourcebook about Conflict Transformation. Authors: Gene Knudsen Hoffman, Cynthia Monroe, Leah Green. Accessed at: http://newconversations.net/pdf/compassionate_listening.pdf